Frequently Asked Questions

Everything you need to know about Codectopus

Have questions about Codectopus? Find answers to the most commonly asked questions about our AI-powered code analysis platform, features, pricing, and security.

What is Codectopus?

Codectopus analyzes your codebase and identifies the areas most likely to cause bugs, instability, and maintenance headaches. It gives your team a clear, prioritized refactoring plan so you always know what to fix first and why.

How does it integrate with my code?

Codectopus connects to your GitHub repositories via a secure GitHub App. No local setup or manual uploads are required.

Do you store my code?

No, we never store source code. Codectopus reads repository content through the GitHub API, processes it in-memory, and discards it immediately after analysis. Only non-sensitive analysis results (e.g., metrics and issue flags) are stored.

What languages are supported?

We currently support JavaScript/TypeScript, Python, Go, Java, C#, Ruby, and PHP, with more languages being added regularly based on community feedback.

How accurate is the AI review?

AI reviews highlight potential issues, missing tests, and documentation gaps. They're not meant to replace code review by humans but to save time by surfacing common problems early.

Can Codectopus analyze pull requests (PRs)?

Yes. Codectopus automatically reviews changed files in your PRs and posts structured feedback directly in GitHub.

Is there a free plan?

Yes. Codectopus offers a 2-month free trial that requires a credit card. The trial automatically includes the first 2 months of your chosen discounted plan, so you get full access to all features without any upfront payment.

What happens if I exceed my plan limits?

You will still keep access to your data, but new analyses, reviews, documentation, and ongoing AI reviews will be paused until you upgrade or free up capacity.

Is my data secure?

Absolutely. We follow GitHub's security guidelines, use encrypted storage for metadata, and never share your data with third parties.

Who is Codectopus for?

Codectopus is built for small and medium engineering teams who want to ship faster, reduce technical debt, and onboard new developers quickly.

What payment methods are accepted?

We accept all major credit cards (Visa, MasterCard, American Express, Discover). Billing is automatic and processed securely through our payment provider.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period. We don't offer partial refunds for unused time.

How does the special first-year offer work?

New customers get significant discounts for their first year: Starter plan is $19/month (normally $49/month) and Team plan is $99/month (normally $149/month). This includes 2 free months, so you pay for 10 months and get 12. After the first year, plans renew at regular pricing.

Does Codectopus send my code to AI models?

Yes, only the parts required for the specific analysis task. These snippets are processed ephemerally and are never used to train AI models. We only use AI providers that offer strict zero-retention processing.

Is there support for Enterprise users?

Yes. Enterprise users receive priority support with dedicated response times, custom integrations, and personalized onboarding. We also offer custom deployment options and advanced security features.

Can I change my plan later?

Absolutely. You can upgrade or downgrade your plan at any time without losing any historical data or analysis results. Changes take effect at your next billing cycle.

Can I revoke access at any time?

Yes. Revoking GitHub access immediately stops all analysis and deletes stored analysis metadata. Your code remains fully in your control.

What happens if I revoke GitHub access?

If you revoke GitHub access, new analyses will stop immediately. However, all your historical metrics, reports, and analysis data will remain accessible in your dashboard until you choose to delete them.

Will you sign an NDA?

Yes. We sign standard NDAs within 1 business day. No negotiation or legal friction.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.